Welcome to the DSS Research Patient-Centered Medical Home CAHPS® Website
Please use the links below to learn about the PCMH CAHPS® survey process.
- Program overview and background
- Survey process overview
- Frequently Asked Questions (FAQs)
- Preparing your patient list(s) and providing logos/signatory
- Survey timelines
- Viewing your survey results
Why choose DSS?
- CAHPS® experience. Over 15 years experience as a leading CAHPS® survey firm.
- Strong value. We’ve designed our program to fulfill NCQA requirements at an affordable cost for your practice.
- Confidence. The confidence that comes from knowing things will be done right, all specifications will be followed and the results will be submitted properly if you choose to submit.
- Service. The members of your account team are dedicated, experienced professionals, who are committed to meeting your needs from start to finish.
- Accurate results. Accuracy is not an accident; it is built on strict adherence to the methodology and proven processes.
- Clear direction for improvement. Actionable reports that identify the elements that are most important in driving patient satisfaction and loyalty and improving care.
- A robust online portal. This is a dedicated website for the CAHPS® PCMH program. This PCMH portal is designed to empower your organization by providing comprehensive tools and information.
Ready to get a quote?
Click below to request a quote.
Have a quote and want to register?
If you would like additional information about the survey process, please call
703-351-5040 and ask for the CAHPS® PCMH team or email PCMH@dssresearch.com
to speak to a sales representative.
You can also click the above “Get a quote” button to provide some basic information and request pricing based on your organization’s needs.
If you are already registered for the CAHPS® PCMH survey and have questions, please call 817-566-1532 to speak to your Project Manager.