Welcome to the DSS Research Patient-Centered Medical Home CAHPS® Website

Please use the links below to learn about the PCMH CAHPS® survey process.

Why choose DSS?

  • CAHPS® experience. Over 15 years experience as a leading CAHPS® survey firm.
  • Strong value. We’ve designed our program to fulfill NCQA requirements at an affordable cost for your practice.
  • Confidence. The confidence that comes from knowing things will be done right, all specifications will be followed and the results will be submitted properly if you choose to submit.
  • Service. The members of your account team are dedicated, experienced professionals, who are committed to meeting your needs from start to finish.
  • Accurate results. Accuracy is not an accident; it is built on strict adherence to the methodology and proven processes.
  • Clear direction for improvement. Actionable reports that identify the elements that are most important in driving patient satisfaction and loyalty and improving care.
  • A robust online portal. This is a dedicated website for the CAHPS® PCMH program. This PCMH portal is designed to empower your organization by providing comprehensive tools and information.

Log on to the secure PCMH web portal now.

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Ready to get a quote?

Click below to request a quote.


Have a quote and want to register?

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Have questions?


If you would like additional information about the survey process, please call 703-351-5040 and ask for the CAHPS® PCMH team or email PCMH@dssresearch.com to speak to a sales representative.

You can also click the above “Get a quote” button to provide some basic information and request pricing based on your organization’s needs.

If you are already registered for the CAHPS® PCMH survey and have questions, please call 817-566-1532 to speak to your Project Manager.